Introduction

At S-Estore.com, we are committed to delivering your orders promptly and efficiently. Please review our shipping policies below to understand how we handle shipping within the United States and internationally.

Shipping within the United States

Free Shipping

  • Eligibility: All orders shipped within the United States qualify for free standard shipping.
  • Delivery Time: Orders typically arrive within 3 to 4 business days.

Order Processing

  • Processing Time: Orders are processed within 1-2 business days. You will receive a notification once your order has shipped.
  • Tracking: A tracking number will be provided via email once your order is shipped, allowing you to monitor the status of your delivery.

International Shipping

Shipping Cost

  • Flat Rate: A flat shipping rate of $10 applies to all international orders.

Delivery Time

  • Estimated Time Frame: International orders typically arrive within 10 to 12 business days, depending on the destination and customs processing times.

Customs, Duties, and Taxes

  • Responsibility: Customers are responsible for any customs and import duties, taxes, or additional charges imposed by the destination country. These fees are not included in the shipping cost and are the responsibility of the customer.

General Information

Order Processing

  • Processing Time: Orders are processed and shipped during business hours (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.

Tracking Orders

  • Notification: Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • Monitoring: You can monitor the status of your shipment using the tracking number provided.

Delays

  • Potential Delays: While we strive to meet the estimated delivery times, please note that these are estimates and not guarantees. Delays may occur due to weather conditions, customs inspections, or other unforeseen circumstances beyond our control.

Address Changes

Updating Shipping Address

  • Before Shipping: If you need to change your shipping address after placing an order, please contact us immediately at support@s-estore.com. We will do our best to accommodate your request.
  • After Shipping: If your order has already been shipped, we are unable to change the shipping address.

Undeliverable Packages

Handling Undeliverable Packages

  • Returned to Sender: If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.

Contact Information

For any questions or concerns regarding our Shipping Policy, please contact.

Contact Info & Company Details

Phone: 530-675-4524

Email: Support@s-estore.com

Address: 129 W 99th St, Los Angeles, CA 90003, USA