At S-estore.com, we prioritize delivering your orders efficiently. You can expect to receive your products, such as wooden spoons, spoonulas, and spatulas, within 8 business days (2-3 days for processing and an additional 3-5 business days for USPS economy shipping) from the day your order is placed.
Promotion: Free Economy Shipping
We offer Free Economy Shipping on select items.
Economy Shipping: Expected delivery within 3 to 5 business days, shipped via a carrier of our choice.
- Offer valid only within the contiguous United States.
- Free shipping excludes freight and expedited shipping. It also does not apply to special order items.
- If free shipping applies to a product, it will be clearly stated on the product page.
- Excludes shipments to Alaska, Puerto Rico, and Hawaii.
- Valid on qualifying purchases based on the pre-tax and post-discount total. All purchases are final and non-adjustable.
Shipping FAQs
What are the shipping times?
- Processing Time: 2-3 business days from the time of order placement. Orders placed over the weekend are processed the next business day. Once processing is complete, orders ship via USPS or UPS, with delivery expected in 3-5 business days within the continental United States.
- Remote areas: Additional delivery time may be required.
When are your shipping hours?
Our shipping hours are Monday to Friday, 9 AM to 5 PM (Pacific Time). We do not process or ship orders on weekends or public holidays. Orders placed during these times will be processed the following business day.
How can I track my order shipment?
To track your shipment, visit our Tracking Order Page. You will also receive a Shipping Confirmation email once your order has been packed and shipped.
Do you deliver to upper floors?
We currently offer curbside delivery only, and deliveries to upper floors are not provided.
I have more questions about my order.
For inquiries regarding your order or shipment, feel free to contact us at support@s-estore.com. Please include your order number, and one of our representatives will respond as soon as possible.
Additional Shipping Information
Shipping Times
- Standard shipping times: Monday through Friday, 9 AM – 5 PM (PST).
- We are closed on holidays and weekends.
Processing Time
- 1-2 business days from order placement. Orders placed on weekends are processed the next business day.
- Additional processing time may be required for certain products, which will be clearly noted on the product page.
Holiday Shipping
During peak seasons (December-January), shipping times may be extended due to high order volumes or unforeseen weather conditions. We recommend placing orders early during these periods.
Multiple Packages
Your order may arrive in multiple packages, and it is not guaranteed that all items will be delivered on the same day unless special arrangements are made.
Carriers Used
We ship via FedEx, UPS, and USPS. Please note that we currently do not offer White Glove Delivery (inside delivery, room of choice, or dunnage removal). Deliveries for equipment purchases will be curbside only.
Rerouting Packages
If your package has already been shipped but requires an address correction, a rerouting fee of $19.00 will apply. Please note that rerouting does not guarantee success, and refund requests for rerouting fees must be submitted in writing via email.
Rerouting is not available for return shipments back to S-estore.com.
Freight Delivery / LTL
Items requiring freight delivery will be shipped via a freight carrier, with delivery times scheduled in advance. All deliveries must be inspected by the client before signing for release.
White Glove Service is not available for freight deliveries. These deliveries are curbside to the door only.
Shipping Limitations
We currently ship to the 48 contiguous states of the United States. We do not ship to Puerto Rico, Alaska, Hawaii, APO/FPO addresses, or any other countries or territories outside the USA.
We do not deliver to PO Boxes.
Agreement to Policies
By using S-estore.com, you agree to all the terms and conditions laid out in this Disclaimer, as well as our other important policies:
- Payment Methods | Cookies Policy | Contact Us | Order Tracking | Privacy Policy | Terms Of Service | Shipping Policy | Return and Refund Policy
If you don’t agree with any part of these policies, please stop using our website and services.